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				<h2 class="title" align="center">Privacy Policy</h2>
				<br/>
			  <p class='specialstext2'>We take your right to privacy seriously and want you to feel comfortable
				 using our web site. This Privacy Policy deals with personally identifiable information that may
				 be collected by us on our site.</p>
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		<p><b>Introduction</b> - The Concordia University Bookstore is committed to protecting your privacy. We have established
		   this Privacy Policy and are providing it to you so that you can understand the manner in which we
		   collect and use your information and the efforts we use to protect it. Please note that this policy
		   is for The Concordia Bookstore; it does not apply to other sites that you may link to from our site.
		   Please check the privacy policies on those sites for more information.</p>

		<p><b>Business Information</b> - The Concordia Bookstore is a retail university bookstore located in Montreal,
		   Quebec, Canada. In addition to the university community here at Concordia, we serve
		   students, staff, and faculty from Marianopolis College, and Queen of Angels Academy,
		   as well as our internet and mail order customers from around the country and around the world.
		   The address for our main store appears below.</p>

			<div class='addr'>Concordia University Bookstore<br/>
			   1400 de Maisonneuve Blvd West<br/>
			   # LB-103<br/>
			   Montreal, Quebec<br/>
			   Canada<br/>
			   H3G 1M8
			</div>
			<br/>

		<p><b>Personal Information Collected</b> - The Concordia Bookstore recognizes the need for consumers to
		   control the use and management of personal information. By personal information we mean information
		   that can be used to identify or contact an individual. This includes a first and last name, a physical
		   address, an email address, a student id number, or a phone number. If you are visiting our site to
		   browse merchandise or find information about our business or our products, you do not need to provide
		   any personal information. If you decide to make a purchase, however, we do collect this information
		   so that we can provide you with the product or service you requested and so that we can contact you
		   with information regarding your order.</p>

		<p><b>Automatic Information Collected</b> - Our website makes use of various technologies to collect
		   information about types and versions of internet browsers used when accessing our web site. This
		   information, and information about internet IP addresses, as well as date and time web pages are
		   visited are stored in various security and traffic logs. Our service provider reviews these logs,
		   using statistical analysis, in an effort to track and predict traffic patterns and estimate resource
		   needs. Unless we are tracking down a technical problem or we suspect either fraudulent behavior or
		   illegal conduct we do not trace specific user sessions.</p>

		<p><b>Personal Information Use</b> - The Concordia Bookstore uses personal information provided by
		   you so that we can service your order. Also note that we may need to transfer that information to
		   our agents or employees of our service providers. For example, we may need to provide your address
		   to a wholesaler or a shipping company that will ship a product directly to you. We will only transfer
		   the information to the extent necessary to provide the requested information, service, or product to
		   you. We will not sell or trade your information to unrelated third parties. When you submit an order
		   you will receive an email confirmation from our system. As your order status changes you may also
		   receive notifications via email. These notifications are considered part of our service and may not
		   be disabled. We may also periodically send you email notifications concerning products or services
		   offered by our bookstore. Any such notification will include instructions for opting out of future
		   mailings.</p>

		<p><b>Third Parties</b> - We do partner with other third parties to provide various products and services.
		   When you sign up for these services or products we will share required personal information that is
		   necessary for the third party to provide the product or service to you. We take reasonable steps to
		   ensure that these third parties are obligated to protect your information on our behalf. <b>We will not
		   sell or trade information collected online to unrelated third parties</b>. We may,
		   however, release personal information if we are legally required to do so. If we are legally compelled
		   to release information to a third party, The Concordia Bookstore, may or may not notify you of this
		   release. Notification will be at the discretion of The Concordia Bookstore and will be based on the
		   nature and conditions surrounding the release of information.</p>

		<p><b>Information Control</b> - Your customer profile is accessible from our website and you may update
		   it at anytime. Our web site provides you with the ability to change your phone numbers, physical addresses,
		   and email address information stored in your profile. You may also write to us at the address listed at
		   the bottom of this policy to request that we make the change for you.</p>


		<p><b>Supplemental Technologies</b> - Our website uses cookies, session identifiers, JavaScript&trade;,
		   and browser detection technology to provide consumers with a more pleasant and fuctional online experience.
		   Many browsers provide consumers with the ability to disable some or all of these technologies. Disabling
		   them, especially in the case of JavaScript&trade;, may prevent you from viewing some web pages. Note that
		   the cookies we use do not place any personally identifiable information on your computer. Our site also
		   does not participate in Ad Networks or use Web Bugs/Web Beacons to track consumer activity.</p>

		<p><b>Confidentiality and Security</b> - The Concordia Bookstore takes reasonable steps to ensure that
		   your information is protected. On our website we use industry standard Secure Sockets Layer (SSL)
		   encryption when collecting your personal information. Our website is hosted in a data center which
		   makes use of multiple levels of redundant firewalls and database encryption to protect information.
		   Internally, we limit access to your information to those employees or agents who we believe have
		   reasonable need to use the information to provide products or services to you, or to perform their
		   jobs.</p>

		<p><b>Notifications</b> - When your order is placed on our website we will send you an email notification.
		   When your order status changes you may also receive notifications via email. These notifications are
		   considered part of our service and may not be disabled. We will send the email but we cannot guarantee
		   delivery. You are responsible for providing a valid email address and for updating it when your address
		   changes. The Concordia Bookstore may, depending on the importance and urgency of the notification,
		   choose to contact you via telephone or postal mail. When doing so we will use the phone number and/or
		   address associated with your account or transaction.</p>

		<p><b>History</b> - The Concordia Bookstore first established a privacy policy in June of 2000. We
		   periodically make changes to the policy to reflect additions or changes to our practices. You may
		   review the current policy at anytime by returning to this web page. This policy was last changed on
		   July 2, 2004.</p>

		<p><b>Compliance</b> - This privacy policy complies with ecommerce industry best practice guidelines and is
		   consistent with standards set out by the Canada's Personal Information Protection and Electronic
		   Documents Act (PIPEDA), as well as
		   California's Privacy Protection Act of 2004. If you have any questions or concerns about this policy
		   please contact us using the information provided below.</p>

		<p><b>Contact</b> - Please direct all privacy related questions and concerns to the following address, or
		   by <a href="http://web2.concordia.ca/Bookstore/home.email.html">email</a>.</p>


		<div class='addr'>Concordia University Bookstore<br/>
		   ATTN: Privacy Issues<br/>
		   1400 de Maisonneuve Blvd West<br/>
		   # LB-085<br/>
		   Montreal, Quebec<br/>
		   Canada<br/>
		   H3G 1M8</div>


	
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